IT Assistant- Duhok

  • Job Title: IT Assistant
  • Type of Contract: Fixed Term Contract
  • Working Hours: 08:30 am to 04:00 pm
  • Place of Work: Duhok Office
  • Monthly Salary: 750 ,000 IQDs
  • Published Date: 18-03-2021
  • Deadline Date: 27-03-2021
Core Functions / Responsibilities
  • Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
  • Sets up and configures desktop computers.
  • Installs software and installs and repairs hardware and peripherals, tests programs.
  • Troubleshoots diagnoses problems, implements corrective action procedures within prescribed guidelines, and/or escalates to other technical resources as appropriate.
  • Maintains systems, databases, and web pages.
  • Designs and produces basic reports.
  • Sets up and submits production jobs and edits and debugs computer output.
  • Transfers computer files between platforms.
  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.
  • Acts as staff liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns, maintain records.
  • Contributes to unit goals by accomplishing related duties as required.
  • Any other tasks/responsibilities requested by the line manager.
  • Degree in computer science, engineering, or another relevant discipline.
  • Proven experience as IT Technician or relevant position
  • Excellent diagnostic and problem-solving skills.
  • Excellent communication ability.
  • Outstanding organizational and time-management skills.
  • In-depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.
  • Certification as IT Technician will be an advantage.
Note: Don’t apply if you are one of the followings 1. Student 2. Public Servant