Position: IT Assistant
Contract type: Fixed Contract
Working time: 08:30 am till 4:00 pm
Work location: Erbil- Erbil Office
Monthly salary: 750.000 IQDs
Grade: 10
Gender: Male/Female
Job vacancy announce date: 2024/09/29
Job vacancy announce deadline of receiving CV: 2024/10/03
Responsibilities:
- Ensure that IT support is provided to employees in Erbil office, timely and efficiently
- All software programs are up to date and activate Microsoft office products and operating systems (when needed).
- Make sure authenticated employees have access to printers, scanners, etc.
- Report any IT related problems to the IT Officer.
- Ensure that internal employees have access to the internet .
- Perform regular check-ups on IT equipment, software updates, and users’ management.
- Ensure that all computers (hardware and software), networks, multifunctional printers, and any other IT devices are set up and regularly maintained correctly according to BCF rules and regulations.
- Support the IT Officer in the maintenance of the IT equipment in the stock especially the old laptops and preparing them for any requests of use, and re-issuing them to the new employees.
- Implement any new tasks assigned by the technical line manager or administrative manager at Erbil Office.
- Carry out regular inventory update of the equipment of Erbil office to maintain a good level of stock accordingly, suggest the IT Officer or Department Manager on the need of IT equipment.
- Monitor the equipment inventory for the Erbil office in line with the Supply Chain Manager.
- Ensure that all emails for the users are working fine.
- Ensure that all communication lines are working and people have an adequate facility.
- Acts as staff liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns, maintain records.
- Designs and produces basic reports.
- Plan to set up laptops for newly enrolled employees or assigned staff for BCF ad-hoc missions.
- Knowledge/Understanding of IT Service Management Systems.
- Other duties as required by Line Manager.
Educational background:
- At least Diploma degree in Computer or any related field
Requirements:
- Strong communications and Interpersonal Skills. ·
- NGO experience is preferable. ·
- Organizational Skills. ·
- Autodidactic & Self-coaching skills. ·
- Strong sense of discretion and confidentiality required·
- Very good in computer skills program. ·
- Two years’ experience in same field.
Language skills:
- Very good in Kurdish language writing, speaking and reading
- Good in English writing, speaking and reading
- Good in Arabic language writing, reading and speaking
Note:
- All applications that have not been contacted by the agency shall be considered rejected.
- The following applicants will be excluded directly from the shortlisting process and will not be able to work with us:
- If He/ She is under 18 years of age.
- If the main requirements of the publication are not included in the announcement.
- If He/ She is a student.
- If He/ She is a government employee or party cadre.
